Mar, 2024
Mar, 2024

Term and condition

Term Payment

To confirm a Guest Booking, Guest must make a full payment to Dolin Cottage within 7 working days after we issue the invoice.  If the full payment is not received in time, Dolin Cottage will release the booking request.

The following booking full payment amount must be received by Dolin Cottage:

  • Once we received the payment, guest will get notification and the booking status will be change from incomplete to complete on guest dashboard page.
  • The Payment of the Booking full payment constitutes the acceptance by the Guest of these Booking Terms & Conditions

Transfer Payment

  • Bank Account

Name of Bank   : BNI (Bank Negara Indonesia)

KCU / Branch   : Gunung Sitoli

Account Name  : Firdolin Wau

Account No.       : 0277914837

Swift Code          : BNINIDJAGST

City                      : North Sumatera

Country               : Indonesia

  • Paypal

Paypal Account :



Guest must send email to to cancel the booking

A cancellation fee equal to 50% of the total rental amount will be charged on any full or partial booking cancellations made by the Guest 31 days or more prior to the Arrival Date.

If the Guest’s cancellation is made within 30 days of the Arrival Date, a cancellation fee equal to 100% of the total rental amount will be charged.

If payments are not received on or before the due dates as required herein, the Guest will be deemed to have cancelled the booking, in which case the Rental Contract will be thereby terminated without any further notice required.

Please note our recommendation below to takeout a travel insurance policy that would cover the Guest in case of a cancellation due to personal unexpected circumstances.

Booking Amendments:

Once a Booking Confirmation full payment has been received, a fee will apply to each amendment made upon Guest’s Request. Please note that reducing the Rental Period is not an amendment but a partial cancellation.

Guest should be aware that some amendments might not be possible. When such an amendment is possible, related amendment fees are determined on a case by case basis